Job Description

As a Customer Service Cashier at Pets on Broadway, you're the first friendly face customers see and the last smile they get. You keep things moving fast, ensuring pet-parents get top-notch service, a listening ear, and all their needs met.

Key Responsibilities:

1. Answer product questions and handle returns with ease.
2. Assist customers to their cars with a smile.
3. Bring energy and enthusiasm to help customers find the perfect products.

Qualifications:

• Excellent Communicator: Clear and effective in all interactions.
• Customer Savvy: Skilled in handling complex and challenging customer interactions.
• Dependable: Consistently reliable with a strong attendance record.
• Self-Starter: Motivated with keen attention to detail, quality and presentation
• Instruction Follower: Able to read, understand and act on verbal and written directions.
• Flexible: Adaptable schedule to meet store needs.
• Punctual: Adheres to work schedules and attendance policies.

Physical Requirements:

• Required to work for extended periods of time in direct contact with a variety of animals while potentially exposed to dust, dander, and other allergens.
• Frequently required to work around potentially toxic chemicals associated with certain pet care products.
• Consistently required to stand, reach, grasp, twist and turn, talk, listen and hear, use telephone and walkie-talkie, and make repetitive motions with hands and feet.
• Frequently required to walk, stoop, bend, kneel/squat, fine finger manipulation, and push/pull.
• Occasionally required to climb ladders.
• As needed, the position may require sitting, crawling, driving, and climbing stairs.
• Frequently required to lift up to 40 pounds without assistance.
• Work performed requires medium physical strength.
• Consistently required to use near and peripheral vision, in addition to depth perception.

Why You'll Love Working Here:

• Diverse Interactions: Meet a variety of our cities' pet-loving personalities.
• Growth Opportunities: We value new ideas and offer chances to take on new responsibilities.
• Constant Learning: Participate in frequent training to stay updated and improve pet care.
• Autonomy Celebrated: Take charge of tasks with minimal supervision.
• Feedback Culture: Receive regular feedback to help you grow.
• Community Impact: Support local rescues and non-profits through fundraising and volunteer opportunities.
• Competitive Pay: Always starting above minimum wage and yearly raises based on performance.
• Health Benefits: 70% coverage of full Kaiser health care for full-time employees.
• Work-Life Balance: Enjoy paid time off and support for gym memberships and commuting options.
• Pet Care Discounts: Get great discounts to provide the best care for your pets as well as veterinary care reimbursement.

Submitting your application for the Portland location also considers you for our Hillsboro location, which currently has more openings. During the interview process, we will always ask about your location preference; however, an offer will depend on availability at the location hiring for the role.

Please - no phone calls or drop-ins to the store about the position. It may even hurt your chances of getting a job offer. If we think you might be a good fit, we'll be in touch ASAP.

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